Terms of use

Just a Thought is not a crisis service and is not a monitored service. In an emergency situation, please call 111.

By using the Just a Thought website and online therapy tool these T&Cs automatically apply to you - so we recommend reading them carefully before using the site and/or tool. If you don't agree with these terms, please don't use this site or the online tool.

About Just a Thought

Wise Trust offer you Just a Thought for your own personal use without any fees or charges.

Wise Trust may suspend, terminate or restrict your access if you breach any of these terms. We may modify, change or update the website/tool at any time, with or without notice.

Before using Just a Thought

You need to be 13 years of age or older and you'll need an active internet connection.

Medical advice

You should never disregard medical advice or delay in seeking medical advice because of something you read on this site. The information you find here should not be used in place of a visit, call, consultation with, or advice from your own health professional.

Privacy Policy

Privacy is very important to those who use Just a Thought. We understand, so here's our privacy policy. We've kept it separate from these T's & C's so that it is quick to find when you are on our website/tool.


You agree that your use of the website/tool is at your sole risk. Just a Thought is not a substitute for professional advice. You should seek the advice of a qualified healthcare professional if you have any questions regarding your health or a medical condition at any time.

Wise Trust does not guarantee the timeliness, completeness or performance of Just a Thought or any of its content. The online tool is not monitored or reviewed by a healthcare professional and does not include personalised follow-up, outside of the automated interactivity. We do everything we can to provide an awesome experience and tool, but we can't take responsibility for the website/tool not working properly or if you don't have access to the internet.

Any links to other websites or reference to commercial products or services is not an endorsement or recommendation from Wise Trust or Just a Thought.

(The really legal stuff): To the extent permitted by law, Wise Trust excludes all representations and warranties (whether express or implied by law), including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

Intellectual Property Rights

The Just a Thought website and its contents, online therapy tool and brand are the property of Wise Trust. The website itself, the online therapy tool, and all the trade marks, copyright, database rights and other intellectual property rights related to it, belong to Wise Trust.

Please don't:

  • copy, reproduce or modify any part of the website or tool, or our trademarks in any way
  • attempt to extract the source code of the website or tool,
  • commercialise any content, products or services in the website
  • try to translate the website into other languages, or make derivative versions.

Any unauthorised use of any trademarks, or any other intellectual property belonging to Wise Trust is strictly prohibited.

Use and restrictions

The information in Just a Thought has been carefully put together by clinicians and content experts to ensure minimal risk of harm to the user. We rely on you to provide accurate information and not deliberately provide misleading information.

If you choose not to identify yourself, provide inaccurate or incomplete information for registration purposes we will be unable to provide you with ongoing health services and updates for your self-care learning.

You are responsible for protecting your Login Details.

You agree to use the website/tool in a way that does not infringe upon the copyright, moral rights, publicity rights, privacy rights or any other right of any person, or violate any law or judicial or governmental order.

Governing law

This website is governed by New Zealand law, and the courts of New Zealand have exclusive jurisdiction.

The website may not comply with laws of countries outside of New Zealand. If you access this website from another country it is your responsibility to comply with the laws of that country.

Please don't cause any damage to Just a Thought

It is unlawful to intentionally cause damage to this website/tool. You accept that you need to ensure that the desktop or mobile device you use to access Just a Thought is secure, and free from all forms of corruption, including viruses.


We reserve the right to make changes to Just a Thought at any time and for any reason. All changes will be effective immediately upon their posting to the website. Material changes will be posted conspicuously on the Website. By accessing the website and online therapy tool following posting of changes to the Terms of Use, you agree to all such changes.

If Just a Thought is discontinued we reserve the right to disconnect the website and online therapy tool at any time without giving notice of termination.