Get urgent help

While we’d love to help everyone, we are not a crisis service. If you need urgent help, please seek it now. These numbers and websites only work if you’re in Aotearoa, New Zealand.

Emergency - Call 111

If you or someone you love is unsafe or in an emergency situation, please call 111 now.


Don’t wait. If you need to talk to someone when you’re not feeling well, always remember to reach out to a trusted friend, family or whānau member - sharing our problems or feelings with others does help.

If you need to talk to someone right away, please contact one of the following helplines:

  • Free call or text 1737 any time, 24 hours a day. You’ll get to talk to (or text with) a trained counsellor
  • Lifeline - 0800 543 354 or text HELP (4357) for free, 24/7, confidential support – 24 hours a day, 7 days a week
  • Mental Health Crisis Line – find your local DHB Mental Health crisis team contact number
  • Suicide Crisis Helpline – 0508 828 865 (0508 TAUTOKO)
  • Youthline – 0800 376 633 or free text 234
  • Kidsline – 0800 54 37 54 (for under 18s)
  • What’s Up – 0800 942 8787 (for 5–18-year-olds and available 12pm–11pm weekdays and 3pm–11pm weekends. There is also an online chat available 3pm - 10pm, 7 days a week)
  • Depression Helpline – 0800 111 757 or free text 4202 to talk to a trained counsellor
  • OUTLine NZ – 0800 688 5463 for confidential telephone support
  • Healthline – 0800 611 116 - to speak to a registered nurse
  • Asian Helpline – 0800 862 342

Not sure, but not feeling right?

If it’s not urgent but you feel like you might need help with some health issues, your doctor is a great person to talk to.

Give them a call and make an appointment. They’re there to help

Not in Aotearoa, New Zealand? In an emergency, ring these numbers:

In Australia, call 911, 000 or 112 (112 can only be dialled on a digital mobile phone).

In Samoa, the Cook Islands and Niue, call 999

In Tonga, call 999 or 911

In Fiji and Tuvalu, call 911